Shipping policy
Shipping Policy
How much does shipping cost?
Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.
Where do we deliver?
We provide worldwide shipping.
How long will it take for the buyer to receive their order?
Production time: We process orders on business days from Monday to Friday, excluding holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
DTG products: about 1-2 business days
All-Over-Print apparel: 2-4 business days
Non-apparel (home decoration, accessories, etc.): 3-5 business days
Clothing sets: 3-5 business days
Footwear (clogs, shoes, etc.): 7-10 business days
Shipping time: Depending on your location, the general standard shipping time is approximately 10-15 business days with Standard Shipping.
Can the order be delivered to multiple addresses?
We do not offer shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
Do you offer delivery to PO boxes or Military APO/FPO addresses?
Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.
Will I be charged VAT/taxes?
Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.
Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.
Order tracking
Once your order has shipped, you will receive a tracking number by email.
Incorrect or incomplete address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an address entered incorrectly by the customer. If you notice an error, contact us immediately — we cannot guarantee changes once an order has entered production.
Contact us
For any shipping questions, please contact us at support@mixithreadx.com.
MixiThread LLC
30 N Gould St Ste N, Sheridan, WY 82801, United States