Privacy Policy

This Privacy Policy describes how MixiThread LLC ("we", "us", "our") collects, uses, and discloses your personal information when you visit or make a purchase from mixithread.com (the "Site").

1. Information we collect

Information you provide to us: When you place an order, create an account, or contact us, we collect information such as your name, email address, mailing address, phone number, and payment information (processed securely by our payment providers).

Information collected automatically: When you visit the Site, we automatically collect certain information about your device, including your browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the pages you view, what websites or search terms referred you, and how you interact with the Site.

2. Cookies and tracking technologies

We use cookies and similar tracking technologies (including Facebook Pixel, Google Analytics, and TikTok Pixel) to understand how customers use the Site, improve our marketing, and show you relevant ads on other platforms. If you are located in the European Union or United Kingdom, you will be asked to provide consent to non-essential cookies before they are activated, in line with applicable law.

3. How we use your information

We use the information we collect to: fulfill and manage your orders; communicate with you about your order, account, or inquiries; screen orders for potential risk or fraud; improve and optimize the Site (for example, by generating analytics about how customers browse and interact with the Site); and provide you with marketing and advertising, where permitted.

4. Sharing your information

We share your personal information with service providers to help us provide our services, including: our fulfillment/production partners (to produce and ship your order); payment processors (to process your payment securely); and marketing platforms such as Meta (Facebook/Instagram), Google, and TikTok (to run advertising and measure its performance). We do not sell your personal information to third parties.

5. Data retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (for tax, accounting, or other legal requirements).

6. Your rights

Depending on where you live, you may have the right to: access the personal information we hold about you; correct inaccurate information; request deletion of your personal information; object to or restrict certain processing; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at support@mixithreadx.com.

For EU/UK residents: you have rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.

For California residents: you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request its deletion.

7. Children's privacy

The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

8. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "last updated" date.

9. Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

MixiThread LLC
Email: support@mixithreadx.com
Phone: +1 812-226-2613
Mailing address: 30 N Gould St Ste N, Sheridan, WY 82801, United States